Days after purchase/delivery | Service covers | Inspection charge | Parts and labor charges | Required time |
Within 45-day guarantee | Hard Goods, some electrical appliances, toys | Free | Free | ・Quotation: 7 working days
・Repairs(if parts are available): 14 working days
・Repairs(if parts have to be ordered): 3-4 months
|
After 45-day guarantee | Hard Goods, some electrical appliances (toys not eligible for service) | Free (except for cribs and bathers) | Cost of spare parts and labor will be charged |
1 year after purchase | Hard Goods, some electrical appliances (toys not eligible for service) | $200 (except for cribs and bathers) | Cost of spare parts and labor will be charged |
OTHERS
1. The guarantee only covers against manufactural defects. Presentation of purchase receipt is required with the defective merchandise.
2. Repair service will not be provided for defects caused by accidents, negligence or misuse.
3. Inspection fees will not be refunded.
4. Repair service is contingent on the feasibility of repair and the availability of required spare parts.
5. For items not retrieved within 60 days after the issuance of the Repair Note, Chicco reserves the right to dispose of the items as it sees fit, without further notification. Chicco will not be liable for any losses thus incurred.
6. These terms supersede any warranty stated in instruction manual.
7. Collection points for repairing service: 1/F, 7 On Lan Street, Central
Shop 277, 2/F, Cityplaza II, Taikoo Shing, Island East
Shop 108A, 1/F, iSQUARE, Tsim Sha Tsui
Shop UG18, Olympian City 3, 1 Hoi Wang Road, Kowloon
Shop A201, L2, New Town Plaza Phase III, Shatin
Our company reserves all rights to change or terminate the foregoing claues without prior notice.